Too Much and Too Little
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Charlotte Airport, 9 p.m. |
Yesterday I spent 12 hours getting home from Little Rock. I could almost have driven in that time. Thunderstorms were the culprit. They grounded planes, which then caused a cascade of delays that rippled through the East Coast and beyond.
That much couldn't be helped. But as I walked through the Charlotte Airport I couldn't help but see deeper problems. There were plenty of places to spend money, but no comfortable seats. The place was so cold that my fingers were numb by the time I boarded the plane. And while the airline wheeled out a cart of snacks and drinks, there weren't enough attendants to help the stranded travelers get where they were going.
There was, in short, both too much ... and too little.
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National Airport, 3 a.m. |
Labels: travel
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